Refund request

Not happy with your purchase?
Click here for support or request a refund.

Am I eligible for refund ?

All our products purchased trough Paypal within 14 days period are covered by our "No Questions Asked"  policy and are refundable.  Please allow up to 48h for the refund to be processed.

Please note that Themezly.com reserves the right to deny refund request if we notice that our refund policy has been abused or you fall under any of the following categories;

  • It has been more than 14 days after your purchase
  • You have a very high number of downloads within 14 days period
  • You have already received a refund for the same product

How do I get the refund?

Fill out the refund request form within 14 days after the purchase and we will issue the refund once we have established that your are eligible.

Do I really need the refund?

We understand that sometimes issues with the server or theme setup can give you headache but that does not mean that our product is not suitable for you. Before requesting the refund give our techs a chance to provide you the support for you purchase. If you are still unsatisfied afterwards than please fill out the refund request form.