Refund request

Not happy with your purchase?
Click here for support or request a refund.

Am I eligible for refund ?

All our products purchased trough Envato  are covered by the Envato refund  policy and are refundable.  Please go through the policy before requesting the refund.

Please note that Themezly.com reserves the right to deny refund request if we notice that our refund policy has been abused or you fall under any of the following categories;

  • I downloaded it but I dont want it
  • The theme does not meet my expectations
  • I simply changed my mind about it
  • I dont have sufficient expertise to use the item
  • I purchased the item by mistake

How do I get the refund?

Fill out the Envato refund request form  purchase and we will issue the refund once we have established that your are eligible.

Do I really need the refund?

We understand that sometimes issues with the server or theme setup can give you headache but that does not mean that our product is not suitable for you. Before requesting the refund give our techs a chance to provide you the support for you purchase. If you are still unsatisfied afterwards than please fill out the refund request form.