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and we will provide the best support for you!

Documentation

Browse our extensive documentation or watch useful how to videos.

Ticket support

Open a support ticket and let our techs help you with your inquiry.

Contact us

Fill out our contact form and we'll get back to you as soon as possible.

Community support is available on our GitHub & Facebook pages.

Quick answers to your questions

Few Quick Answers

Creatus is an advanced multi-purpose WordPress Theme that comes with drag and drop page builder, customizer options,  admin options panel and a plethora of useful features and extensions that will help you build amazing WordPress website.

Over the past decade our team has helped build valuable template house that currently supports over 100K customers. Our web designs are timeless and we adhere to all web coding standards.

Sure! You can cancel the annual billing right after the purchase and make this a one time fee. Just note that you will not be able to get updates and or support after the membership has expired.

Absolutely! We encourage you to spread the word and use any of our products on your clients website.

Yes you can.  Just note that you can update our products on as many sites as your subscription allows it.

Currently our premium demos pages are developed with Unyson page builder. However we are working on a new set of theme demos and page builder elements for Elementor.

Creatus Pro is a plugin that extends free Creatus WordPress theme and gives you more power to build flexible WordPress websites. For more information please visit the Creatus Pro page.

We offer 14 days no-questions-asked refund policy for all our products. Please visit refund policy page to find out if your purchase is eligible for refund.

Unfortunately WordPress.com does not allow use of custom themes on their servers. To use our themes you would need to have own hosting account and a WordPress installation which is downloadable from WordPress.org.

No not at all. Once you purchase any of our products you are free to use it on any domain you like and as many times you need. Just note that you can receive automatic updates for our products and get support for as many sites as your subscription allows it.

Upon your purchase an email with login information has been sent to you. If you do not receive it within one hour please contact us and we will help you get your login details.

Sure you can! One of the unique Creatus features is that it adapts to your favorite page builder. We have tested it with Elementor, Visual Composer, BeaverBuilder, Thrive Architect and Brizy. Please note that Unyson page builder elements are not portable/reusable in your page builder as of now.

Is there a question that we did not cover?

Feel free to contact us.